Supatone Innovation

This privacy policy has been compiled to better serve those who are concerned with how their personal data, including any 'Personally Identifiable Information' (PII) is being managed. PII refers to any data that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle personal and/or sensitive information in accordance with both local and international laws including: PIPA, GDPR, COPPA, CalOPPA, CAN-SPAM and the Fair Information Practices Principle.

1.0 What information do we collect?

We may collect and process the following types of information about you:

Contact information: name, address, email, social media handle, and phone number
Financial information: all past transactions and any outstanding balances
Personal information: age, gender, school, video game preference
Business information: app requests, budget, industry and course attendance
Technical information: IP address, browser type, website access times

1.1 Do we use 'cookies'?

No, we do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, you will still be able to place orders, and view the information requested.

2.0 How do we use your information?

We will only use your personal information for the following purposes:

To provide our services to you
To communicate with you about your account and our services
To comply with legal and regulatory requirements
To improve our services and website or social media
To market our services to you (where you have given us permission to do so)

We do not sell, rent, or otherwise transfer your personal information to third parties, unless we provide advanced notice.

3.0 How do we protect your information?

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.

Contact information is stored securely using an online mailing service: Mailchimp
Website, mobile app, or other proprietary code is stored securely using an online version control system: Github
Email sent or received, which may contain sensitive information, is secured using an online email system: Microsoft 365
Your website activity, such as links that you clicked, is stored securely using an online analytics system: Google Analytics
Any unnecessary data is purged on an annual basis - we only retain data for 7 years before it is considered inactive.

We regularly review our security measures and update them where necessary.

3.1 What happens if a breach occurs?

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 1 business day

4.0 What are your rights to your information?

You have the following rights in relation to your personal information:

To access your personal information
To request that we correct any errors or omissions in your personal information
To request that we delete your personal information
To object to our processing of your personal information
To restrict our processing of your personal information
To request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format
To withdraw your consent to our processing of your personal information (where we rely on your consent to process your personal information)
To unsubscribe from receiving future emails for marketing purposes

If you wish to exercise any of these rights, please contact us at the address below.